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Covid-19 - "KATAYAM.com"

We’re here for you...!!!

First of all we would like to share our utmost gratitude to the incredible work done by our healthcare and essential service workers; and of course the actions of the broader community.

The health and well-being of our team, customers and communities remains our number one priority, which is why we’ll continue to:

  • Focus on ensuring the hygiene standards are maintained
  • Reduce physical contact even during a "Click & Collect"
  • As always, we appreciate your continued support. Please continue to take extra special care of yourselves and your loved ones during this time.

Services Impacted based on "Alert Levels"

  • Alert Level 1

    • Business and services will be continued as usual.
    • Any special events and details will be notified separately.

  • Alert Level 2

    • On-line ordering is not expected to have any impacts.
    • No business/service impacts expected other than some delays in courier services; which are purely beyond our control. However, we will be very closely with our service providers to get your orders on time.
    • Any special events and details will be notified separately.

 

      • Alert Level 3/4

        • On-line ordering is not expected to have any impacts.
        • Our "Click Collect" options will be impacted as follows:
          • Only "Takanini" - "Click & Collect" option will be available and the process will follow strict standards/guidelines issued by the authorities (We will share the specific details with your order confirmation).
          • All other "Click & Collect" locations will not be functioning during this alert level.
          • Some delays in courier services are expected due to high utilisation of the services; which are purely beyond our control. However, we are working very closely with our service providers to get your orders on time
          • Any special events and details will be notified separately.

       

      Any further questions on our services, please contact us for details.